
TOP is an ‘Advisor’ member of the British Franchise Association (BFA), committed to providing high standards and ethics to support franchisors. The BFA ensures accreditation through alignment with its principles, and TOP aids franchisors in creating essential operational manuals. Their collaboration promotes ethical practices and keeps franchisors informed on industry standards.

Louise Harris, TOP (The Ops Portal) Using a templated manual does a considerable disservice to you and your business. There are ways to save money, but this one is a false economy. Before thinking ‘you would say’ that because we make money from writing them: most of our clients write most of their manuals. At
